Your information, handled carefully

This notice explains how delvexin uses the information you share when requesting an experience or contacting support. We keep it focused on helping you plan—no clutter, no surprises.

What we collect

When you submit a request or send a message, we may collect your name, email address, phone number, preferred date, and any notes you include (like accessibility questions or group details).

Why we use it

We use your details to:
• respond to your request and confirm what’s available
• coordinate timing and practical visit information
• provide support if you need changes or have questions

Data sharing

We may share relevant request details with the appropriate operators involved in providing the experience so they can confirm availability and logistics. We don’t share personal information beyond what’s needed to fulfill your request.

Retention

We keep information only as long as needed to respond to your request, manage follow-up, and address support needs. After that, we remove or anonymize it where appropriate.

Your choices

You can ask us to update your contact details, clarify your request, or stop promotional email updates. Transactional messages related to your request may still be sent when necessary.